At Phuket Nanny Services, we understand that entrusting your children to someone new can raise many questions and concerns. Our top priority is to provide you with peace of mind by addressing all your inquiries comprehensively. We are eager to alleviate any uncertainties you may have and ensure that you feel confident in choosing our services. Below, you will find answers to some of the most commonly asked questions by parents. If you need further assistance or have additional queries, please do not hesitate to contact us. We are here to help and provide the information you need.
If you need further assistance dont hesitate to contact us
We have a variety of nannies available, including LSAs, nurses, and regular nannies.
YES! All nannies are trained and have completed a first-aid course.
The prices listed cover all materials as well as report writing at the conclusion of each session.
Please see our pricing page
Once a total price is confirmed with one of our staff via email or phone you can pay your balance by clicking here. You’ll be able to pay via Credit/Debit card or Revolut (Coming Soon).
YES! In fact, we recommend meeting with the nanny beforehand. In reality, the nanny will ask to meet with you before the session to go through a few details. Please take advantage of this opportunity to personally screen the nanny and form a bond with her. You can view a list of our nannies by clicking here to get a small taste of each individual.
Yes. You may schedule as many sessions as you require. Simply repeat the procedure on the website. Bookings with a specific nanny should be booked early since it may cause scheduling conflicts with them.
The nanny will request an ICE (in case of emergency) number, which she will use in an emergency. The nanny will also provide updates to the Willingness supervisor on call, who will provide continued assistance until you arrive.
The nannies have undergone training and are capable of caring for children of all ages. On the other hand, each nanny specifies their preferred places on the website. Look over each bio to evaluate whether nannies are a good fit for you, you can do this by clicking here.
No. The nanny will get their supplies, but it is preferable if you could provide your child with familiar toys and resources.
YES! All of the nannies have gone through a thorough screening process. Following that, all nannies received training to better prepare them for working with children. Furthermore, all nannies are supervised on a regular basis, and an on call system is in place to monitor the service and provide help on the spot.
In the event of a cancellation, all you have to do is call the number listed on the website. However, there is a cancellation clause which can be seen below in the terms and conditions section.
